Privacy Policy

To provide you with the best service possible, we may need to gather and process certain personal data pertaining to you and your organization. Nevertheless, we are committed to protecting personal data and remain dedicated to safeguarding your privacy. The Contamination Control Society of North Macedonia (CCSNM) operates outside the EU, where we adhere to national laws and regulations while also complying with EU’s General Data Protection Regulation (EU 2016/679). This privacy policy explains how we use the personal data we collect from you when you engage with our websites and events, such as by using our website or participating in our events.

By using our services and website, participating in our events, or contacting us, you accept that we process your personal data according to this privacy policy.

Information We Collect

We may collect personal information from you when you are in contact with CCSNM, use CCSNM’s web page, or later use our services or participate in our events. The types of personal information we may collect include:

  • Personal identification information (first name, last name, email address, phone number, photo, your company address, your position in the organization)
  • Personal information linked to events (food allergies and food preferences for catering, audio-visual material recorded at events)
  • Tracking information (IP address, login email, cookies, computer information, navigation information)
  • Areas of interest and your actions on our website

We collect and analyze data about our website visitors and their behavior so that we can develop our activities, web pages, expert content, and events to be more relevant for our members. We respect your privacy and are committed to protecting it. We do not collect and store personal data related to political affiliations, religious orientation, health, or similar personal data.

How We Collect Your Data

You directly provide CCSNM with most of the data we collect. We collect data and process data when you:

  • Use or view our website
  • Participate in a CCSNM event. In the context of our events, we make video and/or audio recordings and pictures of the participants for use in event-related communications
  • Voluntarily sign up for our mailings (newsletter, event-related updates, and evaluations)
  • Voluntarily complete a survey or provide feedback to us and/or our third-party evaluators about us and our activities

How We Use Your Data

We may use the personal information we collect for the following purposes:

  • To provide and maintain our services and know-how
  • To personalize your experience on our website
  • Development of our business and services
  • To communicate with you, including responding to inquiries, providing customer support, and organizing and implementing events. Personal data will not be shared with third parties or used for any purposes other than those directly related to the scope of our events
  • To send you marketing communications, including newsletters and promotional offers, where permitted by law
  • To analyze and improve our website and services
  • Fulfilling legal obligations and responding to legal claims
  • To detect, prevent, and address technical issues and security vulnerabilities

Data Sharing and Disclosure

We may share your personal information with third-party service providers who assist us in operating our website and providing our services. These service providers are contractually obligated to use your personal information only as necessary to provide the services on our behalf and are prohibited from using it for any other purpose.

We may also disclose your personal information in the following circumstances:

  • To comply with applicable laws and regulations
  • To respond to lawful requests from public authorities
  • To protect our rights, property, or safety, or that of others

CCSNM does not sell personal data and does not disclose it to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that collect information about how you interact with our website. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our website.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

If you don’t want to provide us with your personal data or allow processing of it, we cannot serve you and fulfill the purpose of our business. If you don’t want us to process your data in accordance with this privacy policy, we ask that you do not provide us with any personal data. If you use our services that require registration, we oblige you to register for our services with your correct information. You may also object to the processing of your personal information or request that we restrict its processing.

You can exercise and use your rights by contacting us by sending an email to [email protected]. We request that you provide your name, email address, as well as your and your company’s phone number. You should also be prepared to prove your identity, so that we may ensure that we are processing the right person’s information.

Changes to This Privacy Policy

CCSNM keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 1 April 2024. We encourage you to review this Privacy Policy periodically for any updates.

How to contact us

If you have any questions about CCSNM’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Effective Date: 1 November 2023

Copyright

 © Contamination Control Society of North Macedonia, 2023

Reproduction of images, videos, and other content is not authorized. Prior permission must be obtained for the reproduction or use of textual and multimedia information (images, videos, and other content) for non-commercial purposes, provided the source is acknowledged.

Disclaimer

CCSNM maintains this website to provide information about its services, activities, and products for public access. While we strive to ensure that the information provided is timely and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. If errors are identified, we will endeavor to correct them promptly.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits.

The information provided on this website is:

  • General in nature and is not intended to address the specific circumstances of any individual or entity.
  • Not necessarily comprehensive, complete, accurate, or up-to-date.
  • Occasionally linked to external sites over which CCSNM has no control and for which CCSNM assumes no responsibility.

While we strive to minimize disruption caused by technical errors, some data or information on our site may contain errors or be structured in formats that are not error-free. We cannot guarantee that our service will not be interrupted or affected by such issues. Our website may contain hyperlinks towards external websites as well as embedded social media feeds. CCSNM accepts no responsibility for any problems incurred as a result of using this site or any linked external sites.